Terms of Service

1. Acceptance of these terms

By using the PalManager mobile app, a hosted web console (any /p/<token> link), or this website (together, the "Service"), you agree to these Terms. If you don't agree, don't use the Service. If you're under the age required by your app store or region, you may only use the Service with a parent or guardian's consent.

2. What the Service is

PalManager is a companion console for Palworld dedicated servers. It reads and presents data from a game server — status, your character, pals, inventory, bases — and provides player features such as a credit store, gacha crates, supply-line automations, a player marketplace, bounties, an inbox, leaderboards and a world map. The Service is not the game, and is neither affiliated with nor endorsed by Pocketpair. Delivering store orders, crate rewards and automations into the game requires a server‑side mod that your Operator installs on their own dedicated server; it acts on that server, never on your device or your game client.

3. Your server operator

Each PalManager instance is operated by the administrator of that game server (the "Operator") — for example, the operator of a server hosted at a *.palworldmanager.com address. The Operator controls the world, the wallet ledger, credit pack pricing, crate contents and odds configuration, marketplace moderation, announcements and community rules.

The Operator may suspend or revoke your access to their instance at their discretion. Disputes about a specific server (bans, balances, rollbacks) are between you and that Operator.

4. Accounts and sign-in

Sign-in uses an in-game link code: you enter your character name, the server DMs a code to you in game chat, and you type it back. A successful link issues a session and a remember token that keeps your device signed in for up to 180 days. You are responsible for the devices you link; sign out (or delete your account) from Settings to revoke a device. Don't share your console link or codes with people you don't trust — anyone with your token link can attempt to link as you.

5. Virtual currency and the store

Servers may offer a virtual currency (each server names its own — e.g. "Starlight" or "credits"). Virtual currency and virtual items: (a) have no real-world monetary value; (b) are not redeemable for cash; (c) are licensed to you, not sold, for use on that server only; and (d) may be adjusted, rebalanced or reset by the Operator, including when a world is wiped.

Top-ups on iOS and Android are consumable in-app purchases processed by Apple or Google under their terms; on the web console they're processed by Stripe. Receipts are verified server-side before credits are granted, and each receipt can be redeemed once. Prices may include taxes depending on your storefront and region.

Refunds for in-app purchases are handled by Apple or Google under their policies. If a purchase is refunded or revoked after credits were granted, the corresponding credits are reversed — which can make a balance negative. Deleting your account does not entitle you to a refund of unspent currency.

6. Crates, odds and fairness

Gacha crates display their drop tables and tier odds before purchase, may include pity counters and rate-ups as configured by the Operator, and use a provably-fair commitment scheme whose seeds you can verify after each pull. Crate outcomes are entertainment within the game world; they are not gambling for anything of real-world value and cannot be cashed out. If you don't enjoy chance-based rewards, every crate's contents are inspectable before you spend.

7. Marketplace

The player marketplace lets you list in-game items for virtual currency. Listed items and buyer payments are held in server-side escrow until the trade settles or the listing is cancelled. The Operator may remove listings or unwind trades to fix abuse or errors. The marketplace is player-to-player within one server; real-money trading of items or currency is prohibited.

8. Conduct

Don't: exploit bugs to duplicate currency or items; probe, overload or scrape the Service; attempt to access other players' accounts or data; harass other players through the inbox, DMs or listings; or use the Service for anything unlawful. Operators and PalManager may suspend access, reverse transactions and remove content to enforce this section.

9. Fan content and intellectual property

PalManager is an unofficial fan work. It is not affiliated with, endorsed by, or sponsored by Pocketpair, Inc. Palworld, Pal names, and related marks and assets are the property of Pocketpair, Inc. Game icons and names displayed in the Service are served from the connected game server for interoperability.

The PalManager software, design and branding (the "Worldrise Signal" mark) are the property of the PalManager project. Feedback you send us may be used to improve the Service without obligation to you.

10. Third-party services

The Service interoperates with third parties under their own terms: Apple (App Store, in-app purchases), Google (Play Store, Play Billing), Stripe (web checkout), Discord (optional account linking and community), and Expo (push notification delivery). We are not responsible for third-party services.

11. Ending your account

You can delete your account in-app (Settings → Danger zone → Delete account). Deletion removes your sign-in link and linked devices, anonymizes your wallet and purchase records, and clears cached character data and inbox messages for that instance. Your Palworld game save on the server is not touched — that belongs to the game server, not PalManager. Operators may also terminate inactive or abusive accounts.

12. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. Game servers restart, saves roll back, tunnels drop, and live data can lag or be wrong. We do not warrant that the Service will be uninterrupted, error-free or secure.

13. Limitation of liability

To the maximum extent permitted by law, PalManager and its contributors are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, goodwill, virtual currency or virtual items, arising from your use of the Service. Our total liability for any claim is limited to the greater of USD $50 or the amount you paid through the Service in the 12 months before the claim.

14. Changes to these terms

We may update these Terms as the Service evolves. Material changes will be announced on this page (and in-app where practical) with an updated effective date. Continuing to use the Service after a change means you accept the new Terms.

15. Contact

Questions about these Terms? Reach the team on our Discord. For questions about a specific server's rules, balances or bans, contact that server's Operator.